| Placing
an Order |
| |
How do I place an order?
I am worried about shopping online, is your
site secure?
Do you have a merchandise catalog?
Do you accept international orders?
Do you offer gift wrap?
How do I know what size to order?
|
| Payment and
Billing |
| |
What are my
payment options?
Who do I contact with billing questions? |
| Shipping
and Order Status |
| |
How will my order be shipped?
How long will it take to get my order?
How do I check the status of my order?
What if an item is out of stock or is
no longer available?
How do I return/exchange an item?
Can I order something and have it
shipped to someone else?
|
| Other
Questions |
| |
Who do I contact
for help?
How can I get information on promotions
and other special offers?
How can I order your food products?
How can I get information on Bush Brothers
& Company? Bush's food products? Jay & Duke? |
| Placing
an Order |
| |
How
do I place an order? |
| |
|
Add the merchandise you want to
your shopping cart, provide your shipping address and billing
information, select a payment method, and complete the checkout
process. You will receive an order number on the order confirmation
page and via an order confirmation email. You should retain
a copy of this information for your records. Your order number
will be needed for inquiries related to your purchase.
If you want to place an order by phone or fax, please contact
The Target Group.
|
| |
I am worried
about shopping online, is your site secure? |
| |
|
We consider protection of your personally
identifiable information as critical to our store's mission.
Please see our Security
Policy for more information.
|
| |
Do you
have a merchandise catalog? |
| |
|
Currently we do not have a merchandise
catalog. We will gladly mail or fax you printed pages from our
site showing the items available for purchase. To place an order
by phone or fax, contact The Target Group.
|
| |
Do
you accept international orders? |
| |
|
Yes. Additional shipping costs and
delivery times may apply. To place an international order, please
contact The Target Group.
|
| |
Do you
offer gift wrap? |
| |
|
We're sorry but we do not offer gift
wrap at this time.
|
| |
How do I know
what size to order? |
| |
|
Our apparel items are offered in
unisex sizes. Please refer the size
chart to determine the appropriate size for these items.
|
| Payment
and Billing |
| |
What
are my payment options? |
| |
|
We gladly accept Discover, Visa,
MasterCard, and personal checks/money orders. Please make checks/money
orders payable to Bush's Beans Store. Please DO NOT send cash.
|
| |
Who
do I contact with billing questions? |
| |
|
For questions regarding billing,
please contact The Target Group. When
calling or emailing, please refer to your order number, located
on the order confirmation page and on your order confirmation
email.
|
| Shipping
and Order Status |
| |
How
will my order be shipped? How long will it take to get my order? |
| |
|
Shipping method and delivery times
depend upon the items ordered, payment method and shipping address.
Most orders are shipped via United Parcel Service and take 2-4
weeks for delivery. Please see our Shipping
Policy for full details.
|
| |
How
do I check the status of my order? |
| |
|
To check the status of your order,
please contact The Target Group. When
calling or emailing, please refer to your order number, located
on the order confirmation page and on your order confirmation
email.
|
| |
What
if an item is out of stock or is no longer available? |
| |
|
If the item you want is out of stock
or no longer available, we apologize for the inconvenience.
Please shop our store again as items may be added back to our
merchandise selection when they become available along with
new items. Please see our Out
of Stock Policy for full details.
|
| |
How
do I return/exchange an item? |
| |
|
You may return unused items within
30 days of delivery. Please see our Return/Exchange
Policy for full details.
|
| |
Can
I order something and have it shipped to someone else? |
| |
|
Yes. In the checkout process you
will be asked if the shipping address is the same as the billing
address. You can ship the order to someone else by entering
the address of the intended recipient in the shipping address
area.
|
| Other
Questions |
| |
Who do
I contact for help? |
| |
|
For help shopping in our online store
please contact The Target Group at 1-800-495-8233
Monday through Friday between the hours of 8:00am and 5:00pm
EST or by fax at 1-678-835-5801 or email at cs@targetawards.com.
|
| |
How can
I get information on promotions and other special offers? |
| |
|
You can get information on future
promotions and special offers by subscribing to our online newsletter,
Jay's
Journal. Your subscription is free and can be canceled at
any time by following the unsubscribe instructions at the bottom
of each issue.
|
| |
How can
I order your food products? |
| |
|
We do not sell our food products
through our online store, but most of our products are available
nationally in the continental United States. If you are having
trouble finding a particular food product, please contact our
Consumer Relations department at letters@bushbros.com
or by calling 1-865-558-5445 Monday through Friday between 9:00am
and 4:30pm EST. We will assist you in locating the item at the store
nearest you.
|
| |
How can
I get information on Bush Brothers & Company? Bush's food
products? Jay & Duke? |
| |
|
Visit us at www.bushbeans.com
for recipes, company history, product listings, and information
on famous bean spokesduo, Jay & Duke. For questions not
answered on our site (and unrelated to shopping in our online
store), please contact our Consumer Relations department at
letters@bushbros.com
or by calling 1-865-558-5445 Monday through Friday between 9:00am
and 4:30pm EST.
|
| |
Store Contact
Information |
| |
|
The Target Group
4727 Thompson Mill Rd. NE
Buford, GA 30518
Phone: 1-678-835-5813
Toll Free: 800-495-8233
Fax: 1-678-835-5801
Email: susan@targetawards.com
|
 |
