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PRIVACY POLICY

STORE POLICIES
Security Policy
Out of Stock Policy
Shipping Policy
Return/Exchange Policy
PRIVACY POLICY  

Bush Brothers & Company is very sensitive to the privacy concerns of the visitors to our site on the Internet. So we've developed a Privacy Policy to address those concerns. We may update the Policy from time to time, so please check in occasionally.

Our Policy
At our site, we don't collect personally identifiable data ("Personal Information") from individuals unless they provide it to us voluntarily and knowingly. This means we don't require you to register or provide information to us in order to view our site.

When you visit our web site, you can register for an e-mail newsletter. This registration information will be used for adding you to a list to receive the newsletter. Any e-mail you receive from us will allow you to "unsubscribe" from this service at any time. We will also use the Personal Information:

  • for internal review to improve the content of our web page,
  • to notify you about updates to our web site,
  • to contact you for Bush Brothers & Company marketing purposes.

Our web site sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner).

In the "Contact Us" section of our web site, we ask for personally identifiable information, such as your name, address, and telephone number. We use this information only if we need to contact you directly because our attempts to contact you by e-mail were unsuccessful.

Third Parties Who Provide Support Services to Bush Brothers & Company
In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. For example, we hire agencies to help administer consumer promotions or to analyze data. These agents may have access to Personal Information if it is needed to perform their functions for Bush Brothers & Company; however, they are prohibited from using it for other purposes and they are required to maintain the information in confidence.

Data Sharing and Transfer
We do not sell, transfer, or disclose the personally identifiable information we gather at our website to third parties without your prior consent. There may be times when we share aggregate information about our visitors with advertisers, business partners, sponsors, and other third parties in an effort to customize or enhance the content and advertising of our site for our users. We may also aggregate data from web log files (such as your web browser, operating system, pages visited, etc.) to understand how users navigate the site and what features are most popular.

Cookies
When you view our web site, we may store some information on your computer. This information will be in the form of a "Cookie" and will help us in many ways. For example, Cookies allow us to tailor the site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

A Special Note For Parents
Bush Brothers & Company believes that parents and guardians should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without your permission. You should also know that it is the policy of Bush Brothers & Company that visitors under 18 years of age should not submit or post any information on our web site without parental consent.

Acceptance of Privacy Terms & Conditions
Your access to and use of this site is subject to the above privacy terms and conditions and all applicable laws. By accessing and browsing this site, you accept, without limitation or qualification, these terms and conditions. Bush Brothers & Company may at any time revise these privacy terms and conditions. You are bound by any such revisions and should therefore periodically visit this page to review the then current privacy terms and conditions to which you are bound.

If you have questions regarding the Bush Brothers & Company Privacy Statement, please contact:

Bush Brothers & Company
Attn: Consumer Relations
P.O. Box 52330, Dept. C
Knoxville, TN 37950-2330

STORE POLICIES

 
Security Policy  
We consider the protection of all personally identifiable information we receive from our online shoppers as critical to our store's mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products using the Secure Sockets Layer (SSL) protocol.
Out of Stock Policy    
Occasionally an item may become out of stock or is no longer available. We cannot process backorders, so such items will be removed from our online store. If such items become available again, we will add them back to our online merchandise selection. Please check back periodically to see if such items have been restocked.

If you have already ordered an item that becomes no longer available, you will be notified by email or phone and the item will be deleted from your order. (If you paid by personal check or money order, the cost of the item will be returned or refunded to you.)

Shipping Policy  
Normal deliveries are made via United Parcel Service or United States Postal Service, depending upon the shipping address. International and expedited delivery service is available from other carriers for an additional charge. To arrange for special delivery, please contact The Target Group.

Please allow 2-4 weeks for normal delivery on most items. Delivery time depends on the availability of an item, when it leaves our warehouse, and the shipment method used. Delivery times apply from the time payment is received and your order leaves our warehouse, not from the time an order is placed. Order processing and/or shipping may be slightly delayed on U.S. holidays. Normal delivery times do not apply on international orders.

Expedited delivery is available for an additional charge, but may not apply to all items. Please contact The Target Group to arrange for expedited deliveries.

To check the status of your order, please contact The Target Group. When calling or emailing, please refer to your number.

Orders lost in shipping or shipped in error will be replaced at no cost. If you receive an incorrect item, you may return it to us at our expense but must contact The Target Group for return authorization and instructions.

Shipping and Handling fees will apply to each order. The fees are based on the following sliding scale:

Total Order S&H Charge
$0.00 - $25.00 $5.95
$25.01 - $50.00 $7.95
$50.01 - $75.00 $10.95
$75.01 - $100.00 $13.95
$100.01 - $150.00 $15.95
$150.01 - $200.00 $17.95
$200.01 - $300.00 $19.95
$300.01 - $400.00 $21.95
Over $400.00 9% of Total Purchase

 

Return/Exchange Policy  

You may return unused items for any reason within 30 days of delivery for a full refund or in exchange for other in-stock item(s). We cannot accept returns of used items such as worn or washed apparel or items that have been damaged by improper use. Original shipping charges are not refundable. Returns must be shipped at customer's expense, except when the return is a result of our error. Return authorization is required. Please contact The Target Group for return authorization and instructions.

Many items are covered by the manufacturer's warranty. Items returned for repair and/or manufacturer's replacement must follow the manufacturer's warranty policy. Manufacturer's warranties vary by state. Please retain your packing slip as proof of purchase and contact The Target Group with questions concerning manufacturer's warranty information.

Store Contact Information  

The Target Group
4727 Thompson Mill Rd. NE
Buford, GA 30518
Phone: 1-678-835-5813
Toll Free: 800-495-8233
Fax: 1-678-835-5801
Email: susan@targetawards.com

 

 

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